Security Overview

At AI Team Force, safeguarding our customers’ data is a top priority. Our products—Sella (AI Inbound Closer) and Rally (Voice AI Agents)—are built with robust security measures from the ground up.

Hosting Environment

• Industry-leading cloud service providers with compliance certifications
• ISO 27001, SOC 2, and PCI-DSS certified infrastructure

Network Protection

• Firewalls and intrusion detection systems (IDS)
• Strict access control lists (ACLs)
• Virtual private clouds (VPCs) for system isolation

Encryption

• Data in Transit: TLS (Transport Layer Security) encryption
• Data at Rest: AES-256 encryption for sensitive data

Secure Development Lifecycle

• Regular code reviews and automated testing
• Vulnerability scans and penetration testing
• Third-party security audits

Authentication & Authorization

• Multi-factor authentication (MFA) for administrator accounts
• Role-based access control (RBAC)
• Regular permission audits

Data Minimization

• Collection of only necessary information
• Regular review of data collection practices

Data Retention

• Retention periods aligned with service requirements
• Secure data deletion procedures
• Customer-controlled data removal options

Monitoring & Alerts

• 24/7 system monitoring
• Automated alerts for security events
• Real-time anomaly detection

Response & Notification

• Comprehensive Incident Response Plan
• Regular incident response drills
• Prompt customer notification of security events

Our Compliance

We strive to meet global data protection and privacy regulations such as GDPR and CCPA.

Your Responsibilities

• Use strong, unique passwords
• Enable MFA where available
• Keep software and systems updated
• Report security concerns promptly